About Me

Product Manager with 6 years experience defining and delivering products in SaaS, gaming, and edtech. Skilled at leading cross functional teams, improving platform scalability, and using data to boost user experience and business efficiency. Experienced with international clients, including AAA game studios, to build features that increase developer productivity and quality of life. Strong HCI/UX background with technical knowledge and user-centered design.

 
 

Experience

AccelByte - Gaming Backend Platform
Product Manager III,  Oct 2023 – Nov 2025 (2 yrs 2 mos)

  • Lead foundational services for AccelByte Gaming Services, ready to use backend gaming solution, including Access (Namespace, Authentication, Authorization, GDPR) and Utility services (Metering, Log, Config Migration).

  • Collaborate with international partners and AAA game studios to design and deliver scalable features that improve developer experience and operational efficiency.

  • Launched self service registration, usage monitoring, and billing capabilities, reducing 25% operational handholding and improving transparency.

Cakap - Education Technology
Product Manager, Sept 2022 – Oct 2023 (1 yr 2 mos)

  • Maintained and enhanced Real Time Communication (RTC) platform to improve teacher and student interactivity by 12%.

  • Directed product improvements in material and exercise management, increasing app retention by 8% and classroom efficiency.

Niagahoster - Domain and hosting provider - Part of Hostinger International
Product Manager (Touch Point), Feb 2021 – Sept 2022 (1 yr 7 mos)

  • Led projects with cross-functional teams (engineering, marketing, and design) to drive consistent product and purchase experience across all touchpoints.

  • Improved website conversion rate by 8% through redesign of product selection and checkout flow.

  • Reduced exit rate by 15% after optimizing the user ordering experience.

LatihID - Education Technology
Product & Technology Lead, Mar 2020 – Oct 2021 (1 yr 9 mos)

  • Built an online learning platform from concept to launch, attracting 3,000+ users in under 3 months.

  • Designed UI/UX and developed responsive Website.

  • Conducted continuous user research that improved satisfaction scores by 10%.

  • Direct report to CEO of LatihID

 
 

Education

University of Melbourne, Australia
Master of Information Technology, Human Computer Interaction Specialisation (HCI), March 2019 - July 2020

  • First Class Honour (outstanding score) for Final HCI Project: Designing voice-based chatbots for zoo visitors. 

  • Relevant coursework: Software Project Management, Fieldwork for Design, Information Architecture, Knowledge Management System, Evaluating the User Experience, Social Computing, and Designing Novel Interaction.

Universitas Gadjah Mada, Indonesia
Bachelor of Computer Science, July 2012 - July 2017

  • Final Project: Data prediction - Flood tweets identification in Jakarta on Twitter data using multinomial Naive Bayes and support vector machine algorithms (Supervised machine learning).

 
 

Research Skills

  • Cognitive Walkthrough

  • Heuristic Evaluation

  • User interviews

  • Competitive analysis

  • Card Sorting

  • Usability Study

  • Affinity Mapping

  • Observation

  • Surveys

  • Thematic analysis

 
 

Technical Skills

  • Machine Learning concepts (supervised and unsupervised), Prototyping and wireframing (AdobeXD, and Figma), Basic Code (HTML/CSS/JS, Python)

Product Skills

  • Product strategy and roadmap, Data Driven Decision Making (Google Analytics), Agile Delivery, Cross functional leadershi