My Personal Growth Journey
Product Manager with 6 years of experience driving end to end product strategy and delivery across SaaS, gaming, and education technology sectors. Proven success in leading cross functional teams, improving platform scalability, and driving data informed strategies that enhance user experience and business efficiency. Experienced in collaborating with international clients, especially AAA gaming studios, to deliver features that improve developer productivity and overall quality of life. Strong foundation in HCI and UX, backed by technical understanding and user centered design principles.
My Projects
Designing voice-based chatbots for zoo visitor
Master's Research Project · University of Melbourne · 2020
as lead researcher and experience designer
Summary
This project explores how voice-based chatbots can improve zoo visitor experiences by making it easier and more engaging to learn about animals. Using a prototype chatbot and visitor interviews, the study identifies user needs and expectations, and provides key design recommendations to create a more interactive and educational experience.
Designing Interactive Technology for Gallery Visitor
2019 - Researcher
Summary
This project focuses on improving user experience at Science Gallery Melbourne through fieldwork research and a structured process of investigation, analysis, and design ideation. The final design was highly appreciated by stakeholders and recognized as the best among 15 teams.